If you're customizations are missing for Outlook, select NormalEmail.dotmįor Word, change the file named Normal.dotm to NormalBeforeRestore.dotm.įor Outlook, change the file named NormalEmail.dotm to NormalEmailBeforeRestore.dotm. If you're missing customizations for Word, select Normal.dotm Press Windows + R and type in %appdata%\Microsoft\Templates and press Enter. Under Advanced settings, clear the Hide extensions for known file types check box. Select the Cortana search icon and type Control Panel, then press Enter. Under Advanced settings, clear the Hide extensions for know file types check box. Select Appearance and Personalization, and then choose File Explorer Options. Press Windows key + X and select Control Pannel. To resolve this, use the following steps to help you restore the renamed file. The issue is caused by a file that has been renamed during the update. Less SummaryĪfter installing the latest update for Microsoft Office (6366.xxxx), all of your customizations for Word and Outlook such as macros, autotext entries, and styles will no longer load. Word 2016 Outlook 2016 Outlook 2019 More.
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